Application Support (Unix/Linux, Python)
Infosys Bengaluru East, Karnataka, India
Job Description
"Embark on a challenging career as an Application Support Specialist at Infosys, where you'll be the backbone of enterprise applications in Unix/Linux environments, leveraging Python to drive innovation and excellence."
As an Application Support Specialist at Infosys, you'll play a pivotal role in ensuring the seamless operation of enterprise applications in Unix/Linux environments, with a focus on Python-based applications and scripts.
Your expertise will be sought after to troubleshoot complex issues, analyze logs, and perform root cause analysis to prevent recurring incidents, all while maintaining a high level of system performance and uptime.
Why you should learn this:
The demand for skilled Application Support Specialists in Unix/Linux environments with Python expertise is skyrocketing, driven by the increasing adoption of digital transformation initiatives across industries.
Expected Salary: $80,000 - $140,000 per annum, depending on location, experience, and performance.
How it works:
- Monitor application health, logs, and system performance to detect potential issues before they impact SLAs.
- Troubleshoot and resolve application, batch job, and system-related issues using log analysis, debugging, and root cause analysis techniques.
Core Concepts to Master
Unix/Linux Environment Fundamentals
Gain in-depth knowledge of Unix/Linux fundamentals, including file systems, permissions, shell scripting, and process management. Understand how to navigate and manage Unix/Linux environments, including user management, group management, and file system management.
Python Programming
Master Python programming skills, including data structures, file handling, exception handling, and object-oriented programming. Learn how to write efficient and scalable Python scripts to automate tasks and enhance application performance.
Application Monitoring and Logging
Learn how to monitor application health, logs, and system performance using tools like Nagios, Prometheus, and Grafana. Understand how to analyze logs to detect potential issues and perform root cause analysis to prevent recurring incidents.
Batch Job Management
Gain knowledge of batch job management, including scheduling, job failures, and AutoSys/cron configuration. Learn how to monitor and manage batch jobs to ensure timely execution and minimize downtime.
ITIL Processes
Understand ITIL processes, including incident management, problem management, and change management. Learn how to handle incidents, service requests, and problem management in line with ITIL standards.
Interview Questions (Beginner)
- What is your experience with Unix/Linux environments?
- How do you troubleshoot application issues?
- What is your experience with Python programming?
Job Overview
Advance Questions
- • Can you explain the concept of file permissions in Unix/Linux?
- • How do you optimize Python scripts for performance?
- • Can you describe a scenario where you had to perform root cause analysis to resolve a recurring incident?