IT Support & Operations Intern
Upstox Mumbai, Maharashtra, India
Job Description
"Embark on a journey to empower millions of investors across India by joining Upstox as an IT Support & Operations Intern."
As an IT Support & Operations Intern at Upstox, you will have the opportunity to work with cutting-edge technologies and collaborate with a dynamic team to ensure seamless IT experiences across the organization.
With a strong focus on troubleshooting, technology adoption, and team collaboration, this role is perfect for those who are passionate about solving technical challenges and driving business operations.
Why you should learn this:
The IT Support & Operations Intern role is in high demand, with a growing need for professionals who can troubleshoot complex technical issues and drive business operations.
Expected Salary: $30,000 - $50,000 per annum, depending on location and experience
How it works:
- Step 1: Install, configure, and troubleshoot operating systems including Windows, macOS, and Linux.
- Step 2: Monitor application performance, availability, and proactively identify system issues using tools and technologies such as Nagios, SolarWinds, and Splunk.
- Step 3: Perform network monitoring and provide first-level resolution for connectivity and infrastructure-related issues using tools such as Wireshark, PRTG, and Cisco Works.
- Step 4: Collaborate with cross-functional teams to identify and resolve technical issues, and implement process improvements to drive business operations.
Core Concepts to Master
Operating System Troubleshooting
Learn how to troubleshoot common issues with Windows, macOS, and Linux operating systems, including configuration, hardware, and software-related problems.
Network Monitoring and Troubleshooting
Understand how to monitor and troubleshoot network issues using tools such as Wireshark, PRTG, and Cisco Works, and learn how to identify and resolve connectivity and infrastructure-related problems.
Application Performance Monitoring
Learn how to monitor application performance, availability, and proactively identify system issues using tools such as Nagios, SolarWinds, and Splunk, and understand how to implement process improvements to drive business operations.
Collaboration and Teamwork
Develop skills in collaboration and teamwork, including effective communication, conflict resolution, and process improvement, to drive business operations and ensure seamless IT experiences across the organization.
Interview Questions (Beginner)
- What is your experience with operating system troubleshooting?
- Can you explain the concept of network monitoring and troubleshooting?
- How do you stay up-to-date with the latest technologies and trends in IT?
Job Overview
Advance Questions
- • Can you walk me through a time when you had to troubleshoot a complex technical issue?
- • How do you prioritize and manage multiple technical issues simultaneously?
- • Can you describe your experience with collaboration and teamwork in a technical environment?